- Why do I need an SSL Certificate?
- What browsers are Trustwave SSL Certificates Compatible with?
- Why choose Trustwave SSL?
- Which SSL Certificate do I need?
- What is a Wildcard SSL Certificate?
- What does the $100,000 or $250,000 warranty cover?
- How does an SSL Certificate protect against phishing?
- What does the 30-day Money Back Guarantee mean?
- What is the difference between Class 2 and Class 3 SSL Certificates
- Why are Trustwave SSL Certificates so inexpensive?
- Does Trustwave SSL Certificates meet HIPAA standards?
- How long does it take to process my application?
- Do Trustwave SSL Certificates only support 256 bit encryption?
- What is strong encryption?
- I am not a company, can I apply for an SSL certificate?
- When I generate a CSR, what do I put in the Common Name field?
- I ordered my certificate but I chose the wrong type. Do I need to re-apply?
- How can I learn the status of my application?
- I have made a mistake on my application. What do I do?
- Can I apply for an SSL certificate for each subdomain of the main domain?
- Can I have a SiteSeal with no roll-over image?
- How do I stop my client's browser from showing "The security certificate was issued by a company you have chosen not to trust"?
- Who is XRamp?
- Who is SecureTrust?
- Who is Trustwavet?
If you can answer yes to the following questions, then you need to purchase a SSL Certificate:
- Does your company have a Website, Mail Server, or Intranet that needs to be secured?
- Do you collect personal or financial information from your customers?
- Are you selling products from your website?
A 256-Bit SSL Certificate from Trustwave Corporation will encrypt the information sent or received from your customers.
The following Browsers and operating systems come pre-installed with our Root Certificate:
Browsers:
-
Internet Explorer 5.00.2919.6307 and above
-
Netscape 4.61 and above
-
AOL 5 and above
-
Opera 6.1 and above
-
Mozilla 0.9.8 and above
-
All versions of Safari
-
Firefox 0.7 and above (Includes similar Linux clones, like Epiphany, Galeon, and Konqueror)
Operating Systems:
- Microsoft Windows
- Macintosh
- Linux
Important: If your browser, or a customer's browser or operating system is not listed above:
Your certificate is still 100% compatible with all older versions of browsers and operating systems
that are SSL v3.0 compatible (basically all browsers & operating systems released since 1996).
To eliminate a browser warning on these older browsers, your customer can simply install our
root on their machine (a relatively simple process that users of older browsers are usually
familiar with) and then they will automatically trust our certificates. If they choose not to
install our root, they can simply click the "Continue" button when prompted and you will still
provide SSL encryption between their browser and your server.
We offer you the same or greater protection
as anyone, without all the hassle or delayed validations. Our customer support is second to none
available by toll free telephone or email and we're located in the United States.
Currently, 256 bit SSL Certificates are the strongest encryption available to the general public
and Trustwave Corporation was the first to introduce it. This gives Trustwave Corporation customers peace
of mind knowing that their servers and customers are extremely secure. To further ease your customers
mind, a site seal is available with every SSL to place on your website.
Trustwave Corporation offers two different levels of Validation Guarantees for your protection and both come with
a 30-day, no-questions-asked, money-back guarantee.
-
For standard business websites, mail servers, and intranets; the Standard SSL with the $100,000 guarantee
is sufficient.
-
Enterprise Level Companies need higher guarantees. We offer the Enterprise SSL with a $250,000
validation guarantee.
A wildcard certificate, denoted with a common name in the format of *.domain.com allows you to secure an unlimited amount
of subdomains all with one wildcard certificate. If would like to secure your webmail, internet, customer portal, control panel, etc. the
wildcard certificate provides the best value and ease of use available.
You offer security on your site so that your customers feel secure in transacting business with you online. Our
certificates offer your customers an additional comfort by protecting their purchases for up to the warranty amount.
We guarantee to your customer that you are you and that you are a real entity. Our certificates also guarantee to
your customers your geographical location. All of this information leads to a more comfortable customer who is more
likely to use their credit card to make a purchase on your site.
We pre-validate our certificate holders and provide validation that is far higher than the majority of other SSL
providers. Some CA's have very weak validation hence they decide NOT to even offer a identification warranty! Please
note that this high level of validation does not compromise the of speed of which we can approve your certificate request.
While lower quality, class 1 and 2 certificates
only validate basic domain information, Trustwave Class 3, 256-bit certificates are fully validated to verify domain and organization
information. By requiring organization validation, Trustwave is making it more difficult for illigitimate companies to obtain a
false certificate.
When you purchase any Trustwave SSL Certificate, we guarantee that you will be 100% satisfied with both your new certificate
and our service. If, for ANY reason, you are not completely satisfied with your purchase, you can request (and receive)
a 100% refund within 30 days of your certificate purchase date.
We at Trustwave take great pride in being able to offer you the best service and support in the industry.
While Class 2 Certificates only verify that your domain is valid, Class 3 Certificates go a step further to validate
your organization as well. This provides peace of mind to your website visitors; letting them know they are
doing business with a verified organization.
The real question you should ask is:
"Why do the others charge so much?!"
Trustwave provides high-quality 256-bit certificates at a deep discount to promote our overall brand. Trustwave Corporation,
Inc. is an industry leader in Internet Security and offers cost-effective security solutions and software targeted to
small to medium sized businesses and enterprise branch offices.
We want to promote our brand. Throughout the Internet there are sites that display our competitor's logos making these brands
nearly a household name. Each of our customers who purchase certificates from us can proudly display our Secure Site Seal which
will show their customers that you are using 256-bit security to protect their personal information.
Important Note: You are not required to display a Site Seal for your certificate to work. There are no AdWare or pop-up ads
in the event that you do choose to display your Trustwave Secure Site Seal. The simple fact is that most vendors choose to display
a Secure Site Seal to let their customers know that they are using 256-bit encryption on their site. If you do choose to display
a Secure Site Seal, we would like it to be ours!
Our SSL Certificates meet the government approved, AES-256 bit encryption standards required for HIPAA compliance.
Provided we have sufficient validation information available through trusted third-party databases, your Trustwave SSL Certificate can be issued in
only minutes. If additional verification processes must be used to validate your application, the issuance process may take slightly longer.
In such cases we guarantee that the Certificate is issued within two (2) working days. Please contact us directly to expedite your Order
should it be urgent.
No, they are 100% backward compatible and support the key size as determined by the web server or browser, if the web server or browser
can only negotiate 128, 40, or 56bit then it will use the highest level of encryption available for the session.
This is another term for 128 bit encryption. All Trustwave certificates are capable of strong encryption.
Yes, anyone wishing to provide a confidential and secure link between server and customer's browser can apply for a certificate.
The Common Name field contains the domain
or server name including the sub-domain you wish to secure. A typical common name would look like "www.trustwave.com" or "secure.Trustwave .com".
Do not include http:// or https:// before the name or any subfolders indicated by the / after the domain name.
No. You can select a different format in your SSL Account Management page and then reissue the certificate. There is not a charge for this and it only
takes seconds to reissue your certificate using the new format.
Contact support at Support@Trustwave .com with your order number and a member of the team will be happy to update you.
If you have already submitted your
application please contact Support@Trustwave .com quoting your Order Number and details of the mistake. In some cases you may need to
submit a replacement CSR.
Yes, but it may also be more cost effective to use a Wildcard certificate which protects all sub-domains below the primary named domain.
For more information please contact sales@Trustwave .com
If you would like to have your site seal not include the java-script roll-over functionality, we have a very easy fix for you.
Simply add &np=1 to the end of your SiteSeal link, and the roll-over is then disabled!
If your client's browsers is showing the error "The security certificate was issued by a company you have
chosen not to trust" you may attach the following javascript to the Header of your site to help their browser find the necessary intermediate files.
<script type="text/javascript">
// test for IE version
if (navigator.appName == 'Microsoft Internet Explorer') {
var ver=-1;
var ua = navigator.userAgent;
var re = new RegExp("Windows NT ([0-9]{1,}[\.0-9]{0,})");
if (re.exec(ua) != null)
ver = parseFloat( RegExp.$1 );
if (ver >= 5.1) {
try {
ev.src = "https://ev.securetrust.com/images/pixel.gif";
}
catch (e) {}
}
}
</script>
XRamp Security Services, Inc. is the successor to SecureTrust Corporation. XRamp was acquired by and is now a wholly-owned subsidiary of Trustwave Holdings, Inc.
SecureTrust Corporation merged with XRamp Security Services. XRamp is a wholly-owned subsidiary of Trustwave Holdings, Inc.
Trustwave Holdings, Inc. is a Delaware corporation. Trustwave is the parent company of XRamp.
U.S. or 
Canada)
