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Issuing a Trustwave Secure E-Mail Digital ID
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After purchasing your Digital ID, you will need to use the Trustwave Control Center to issue and manage your certificates.
Follow the instructions below for issuing your Digital ID after logging into your account.
- Login to your account at the Trustwave Control Center
- In your account screen, click "Secure E-Mail Digital ID's" in the left-hand side bar.
- Choose a Secure E-Mail Digital ID Pack from the list.
- You will now be prompted to create a Digital ID. Enter the e-mail address of the person you wish to issue an e-mail id.
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The person's email address will now be sent a confirmation e-mail. Within this e-mail message is a link and a validation code.
Click on the link and enter the supplied Validation Code on the page you were directed to by the link.
- Once the code has been entered, you will be instructed to fill in additional information to issue the ID.
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Afterwards, you will be given a link to download the Digital ID and a password used to activate the Digital ID on your machine.
Click on the "Download Your Digital ID" button to download your Digital ID and write down the password for the Digital ID.
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Congratulations, you have successfully issued your Digital ID. Please continue to
Installing your Digital ID section.
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SSL Certificate Customers - Instant Support!
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We invite our SSL Certificate Customers to use our new
online troubleshooter, HelpNow,
to diagnose SSL certificate issues
instantly. Get HelpNow! »
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Trustwave Support Tips:
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If you are contacting us about your Secure E-Mail Digital ID via e-mail,
please provide us with your website's address and a detailed
description of the issue. Screenshots may also help us
resolve your problem quickly, so you are welcome to include
those as well.
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