SSL Certificate Support: Creating a Certificate Signing Request (CSR)

Creating a CSR for HSPHERE Web Server

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» What to do after you submit your CSR to Trustwave

» SSL Certificate Purchasing Information for HSphere Web Server

» SSL Certificate installation instructions for HSphere Web Server

Entering the CSR data Entering the CSR data
First, log onto the HSphere interface. Find the domain which you want to secure and click "Enable SSL". This may appear as a red icon if SSL is not currently running on the site. The next page should be titled "SSL Certificate Signing Request Parameters".

Complete the fields to create your CSR. As you do so, please remember:

Country/State/City - Enter the locality information based on where your business operates, not where your server is located. Spell out all state and city information. For example, if your business operates in Texas, use "Texas" for the state, rather than "TX". If you are an international customer in a country without states or provinces, please use your country name in the state field.

Organization - Please use your full, unabbreviated legal business name including any applicable suffix, such as "Inc" or "LLC". If your company name is registered in an abbreviated form, then you may use abbreviations if you would like to do so.

Common Name - This is where you type the web address of your site. For example, www.securetrust.com and xramp.com are both acceptable. Please do not include http:// or https://.

Generating the CSR and Key Generating the CSR and Key
When all of your information has been entered, click "Submit" and HSphere will create a certificate signing request, private key, and temporary SSL certificate. Copy and paste both the key and CSR to a safe location. To complete the installation, you will need both of these files. When copying, be sure to copy the entire text - including the dashed lines at the top and bottom.
Submit the CSR to Trustwave Submit the CSR to Trustwave
After you have saved your CSR and key in a safe location, visit the Trustwave Control Center and paste in your CSR. From there, your order will enter the validation process.

» After you submit your CSR, check your validation status

Trustwave Technical Support Options
Toll-Free: 866-775-2378
Direct: +1-608-294-6940
E-Mail: sslsupport@trustwave.com
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