Installing a Trustwave SSL Certificate on Plesk

SSL Certificate installation for Plesk

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Preparing for the installation Preparing for the installation
The great thing about Plesk is that the installation can be done in one complete step. To get started, log into your Plesk control panel, choose "Domains", and then click the domain where you created the CSR. Click "Certificates".

When you reach this step, you will need two files to complete the installation. Both of the files are included in the ZIP file that you received when your certificate was issued by Trustwave. You will need the .cer file - which is your actual SSL certificate - and the xroot.crt - which is the Trustwave intermediate bundle.

If you have misplaced your xroot.crt file, you can download it here:

Download the Trustwave intermediate certificate bundle

Install your Trustwave SSL certificate Install your Trustwave SSL certificate
On the Certificates page, there should be two areas where you can upload files. Both text boxes have a "Browse" button on the right. If you click the top browse button, you can browse for your .cer file - your actual certificate. After you select your certificate, press the "Browse" button on the second box just beneath the first one. Browse to your xroot.crt file and select that file.

Click Send File and the certificates will be installed on your server.

Completing the installation Completing the installation
To complete the installation, click "Up Level" at the top left until you reach the domain top level. Then choose "Setup" (a house icon). Click the "SSL Certificate" drop down and change it to the certificate which you just installed.

Now, click "Server" on the left menu, and then "Server Management". Stop the Apache service, wait a moment, then start it again. Restarting will not always install the certificate properly, so a full start and stop is recommended when making SSL certificate changes.

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Trustwave Technical Support Options
Toll-Free: 866-775-2378
Direct: +1-608-294-6940
E-Mail: sslsupport@trustwave.com
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